Thank you for choosing Bgcarpenter! Please read our shipping policy carefully before placing your order to ensure a smooth shopping experience.
We offer delivery services to destinations all over the world, ensuring that no matter where you are, you can enjoy our products.
Our order processing time is 1 - 3 business days. This means that we will prepare and ship your order within 1 to 3 business days after you place it. Business days refer to Monday through Friday, excluding holidays. We will make every effort to process and ship your order promptly during this period.
- Our standard shipping fee is $6.99 USD, which applies to most orders.
- For orders totaling $99 USD or more, we offer free shipping.
Shipping fees will be clearly displayed during checkout and added to your total order amount.
We cooperate with reliable carriers and utilize air freight as our shipping method. We will select the most appropriate air freight option based on your delivery address.
Typical delivery times are as follows:
- Domestic orders: 3 - 7 business days.
- International orders: 7 - 21 business days (delivery time may vary depending on the destination country and customs processing).
Please note that delivery times are estimates and may be affected by weather, holidays, or other unforeseen factors.
Once your order is shipped, we will provide you with a tracking number, which you can use to track your order status on the carrier's website. If you have not received tracking information or have any questions about your order, please feel free to contact our customer service team.
Please ensure that the shipping address you provide is accurate. Incorrect addresses may lead to delays or delivery issues. Upon receiving your order, please inspect the package for any visible damage. If there is any noticeable damage or issue, take photos and contact us for assistance.
In the event of delays caused by weather, carrier issues, or other unforeseen circumstances, we will do our best to assist you. In rare cases where there is a delay due to stock availability or force majeure factors, we will notify you promptly and offer a reasonable solution.
If you have any questions or need further assistance, please contact us via email:
Thank you for your understanding and support!